Bug Reports

How to Report a Bug Effectively

Tips for writing bug reports that help us fix issues faster.

Good bug reports help us fix issues faster.

What to Include

1. What Happened

Be specific: "Searching for 'React hooks' returns 0 results, but I have 5 items about React hooks"

2. Steps to Reproduce

List the exact steps to trigger the issue.

3. Expected vs. Actual Behavior

What should have happened vs. what actually happened.

4. Environment Details

Browser version, operating system, device type, extension version if relevant.

5. Screenshots or Screen Recordings

Capture error messages, unexpected UI states, or console errors.

Where to Report

  • In-app: Click the bug icon in the navigation
  • Support ticket: Create a ticket with category "Bug Reports"

Common Issues That Aren't Bugs

  • Content still processing — New items take 30-60 seconds to be searchable
  • Empty results — Your corpus might not have matching content
  • Slow loading — Check your internet connection first
  • Feature not available — Some features require Pro
Still need help? Email support.